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The Contact page in the Sentiment theme is built from four sections: a Contact header with a lede and availability stats, a Contact form with direct channels, concierge hours, and a promo card, an Ateliers location grid, and a FAQ — 2 column section with quick answers. Every label, field, and block is configurable from the Theme Editor.
Contact Page

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How to Configure the Contact Page

  1. From your Shopify admin, go to Online Store → Themes and click Customize.
  2. From the top page dropdown, select Pages → Contact.
  3. Click any section or block in the left sidebar under Template to open its settings.
  4. Click Save when done.
The contact page template contains these sections:
  • Contact header — masthead with breadcrumb, heading, lede paragraph, and meta stats blocks
  • Contact form — message form with direct channels, concierge hours, and promo card blocks
  • Ateliers — atelier location cards
  • FAQ — 2 column — quick answers accordion with a full-FAQ link

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Contact Header Section Settings

The Contact Header is the page masthead — it shows the breadcrumb, an eyebrow label, the main heading, and optional side-column blocks for a lede paragraph and availability stats.
Contact 1
  • Show breadcrumb: Toggle to show or hide the breadcrumb navigation bar above the heading.
  • Breadcrumb meta text: Short text shown on the right side of the breadcrumb bar (e.g., “Concierge replies within 1 business day”).

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Header Content

  • Eyebrow label: Small label displayed above the heading (e.g., “Concierge · Get in touch”).
  • Heading: Main page heading. Supports rich text and italic emphasis (e.g., “How can we help?”).

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Style

  • Color scheme: Choose a color scheme for the section.

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Spacing

  • Padding top / Padding bottom: Control vertical spacing.

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Lede Paragraph Block Settings

The Lede Paragraph block renders an introductory text paragraph in the right side column of the Contact header.
Contact 2
  • Text: Rich text introductory paragraph displayed in the header’s right column (e.g., “A small house answers personally. Whether it’s a bespoke commission, a question on an order, or a piece you’d like to see — write to us and a maker will reply.”).

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Meta Stats Block Settings

The Meta Stats block displays a two-cell availability panel in the right column of the Contact header — showing concierge online hours and typical reply time.
Contact 3
  • Show live pulse dot on first stat: Toggle to display an animated green live-dot next to the first stat label, indicating real-time availability.
  • Stat 1 label: Label for the first stat cell (e.g., “Concierge online”).
  • Stat 1 value: Value for the first stat (e.g., “Mon–Fri · 9–19 ET”).
  • Stat 2 label: Label for the second stat cell (e.g., “Typical reply”).
  • Stat 2 value: Value for the second stat (e.g., “Under 1 day”).

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Contact Form Section Settings

The Contact Form section renders the two-column message form and its right-side panel (direct channels, concierge hours, promo card).
Contact 4

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Form

  • Form heading: Heading displayed above the form (e.g., “Send a message”). Supports italic/accent colour.
  • Name label: Label for the full name field (e.g., “Full name”).
  • Name placeholder: Placeholder text inside the name field (e.g., “Jordan Reyes”).
  • Email label: Label for the email field (e.g., “Email”).
  • Email placeholder: Placeholder text inside the email field (e.g., “you@email.com”).
  • Phone label: Label for the phone field (e.g., “Phone”).
  • Phone placeholder: Placeholder text inside the phone field (e.g., “+1 (000) 000 0000”).
  • Show subject dropdown: Toggle to show or hide the “Reason for contact” subject dropdown.
  • Subject label: Label for the subject dropdown (e.g., “Reason for contact”).
  • Subject options: Comma-separated list of dropdown options (e.g., “General enquiry, Bespoke commission, Order & shipping, Repairs & re-sizing, Press & partnerships, Wholesale & stockists”).
  • Show order number field: Toggle to show or hide the optional order number field.
  • Order number label: Label for the order number field (e.g., “Order number”).
  • Order field hint: Helper text shown next to the label (e.g., “optional · begins AU-”).
  • Order placeholder: Placeholder inside the order number field (e.g., “AU-1042·26”).

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Direct Channels Block Settings

The Direct Channels block displays a list of up to four direct contact methods (email, phone, WhatsApp, press) in the right column of the form.
Contact 5
Each channel has three fields:
  • Icon: Select a built-in icon from the dropdown — Email, Phone, WhatsApp, Press / document, Instagram, etc.
  • Label: The channel category label (e.g., “Concierge”, “Telephone”, “WhatsApp · text”, “Press”).
  • Value: The contact detail displayed (e.g., “concierge@aurum.maison”, “+1 212 555 0148”).
  • Link URL: Optional URL to make the value a clickable link (e.g., mailto:, tel:, or a WhatsApp link).
Up to four channels (Channel 1–4) can be configured independently.

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Concierge Hours Block Settings

The Concierge Hours block displays a structured hours table in the right column — showing day, hours, and closed status for up to five rows.
Contact 6
  • Heading: Label displayed above the hours table (e.g., “Concierge hours”).
  • Timezone label: Short timezone indicator shown next to the heading (e.g., “ET”).
Each row (up to 5, rows 4 and 5 are optional):
  • Day: Day or day range label (e.g., “Mon — Fri”, “Saturday”, “Sunday”).
  • Time: Hours string displayed in the right column (e.g., “9:00 — 19:00”, “10:00 — 17:00”).
  • Closed: Toggle to mark this row as closed — replaces the time with “CLOSED” styling.

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Concierge Promo Card Block Settings

The Concierge Promo Card is a highlighted card shown at the bottom of the right column, encouraging customers to book a private viewing instead of (or in addition to) writing.
Contact 7
  • Heading: Card heading (e.g., “Rather see it in person?”).
  • Body text: Supporting description (e.g., “Book a private viewing at our New York or Kyoto atelier — or join us virtually over video.”).
  • Button label: CTA button text (e.g., “Book a viewing”).
  • Button URL: Link destination for the button.

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Ateliers Section Settings

The Ateliers section on the contact page renders the same side-by-side location card grid as the about page — giving customers directions, hours, and booking links for each atelier.
Contact 8
  • Enable full width: Toggle to extend the section edge-to-edge.
  • Eyebrow label: Small label above the heading (e.g., “Visit · Two ateliers”).
  • Heading: Section heading (e.g., “Come see us.”). Supports italic/accent colour.
  • Header link label: Label for the link on the right side of the heading (e.g., “All stockists · 14”). Leave blank to hide.
  • Header link URL: URL destination for the header link.
  • Color scheme: Choose a color scheme for the section.
  • Image ratio: Aspect ratio for atelier images — Landscape, Portrait, or Square.
  • Padding top / Padding bottom: Control vertical spacing.

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Location Block Settings

Each Location block is one atelier card. The Location block on the contact page includes the same fields as on the about page, plus a telephone detail row.
Contact 9
  • Store image: Upload a photo of the atelier.
  • City name: Card heading with italic support (e.g., “New York”, “Kyoto”).
  • Address line 1 / 2: Two-line address (e.g., “72 Mercer Street, 4th Floor” / “SoHo · New York, NY 10012”).
Detail rows (up to 3):
  • Row 1–3 label / value (e.g., “Hours / Tue–Sat · 11–7”, “Viewings / By appointment”, “Tel / +1 212 555 0148”).
Links:
  • Directions button label / URL: Label and link for the directions CTA.
  • Viewing button label / URL: Label and link for the booking CTA.

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FAQ — 2 Column Section Settings

The FAQ — 2 column section renders a two-column layout with editorial copy on the left and an expandable FAQ accordion on the right — perfect for answering common pre-contact questions without the customer needing to write in.
Contact 10

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Content

  • Enable full width: Toggle to extend the section edge-to-edge.
  • Eyebrow label: Small label above the heading (e.g., “Before you write”).
  • Heading: Section heading (e.g., “Quick answers.”). Supports italic/accent colour.
  • Typography: Choose the typographic preset for the heading (e.g., Heading 2).
  • Intro paragraph: Short supporting text displayed below the heading in the left column (e.g., “A few things we’re asked most. Still unsure? The form takes a minute.”).
  • CTA link label: Label for an optional link below the intro (e.g., “Full FAQ”). Leave blank to hide.
  • CTA link URL: Destination for the CTA link.

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Style

  • Color scheme: Choose a color scheme for the section.

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Spacing

  • Padding top / Padding bottom: Control vertical spacing.

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FAQ Item Block Settings

Each FAQ Item block is one question/answer row in the accordion on the right column.
Contact 11
  • Question: The accordion row heading — the customer question (e.g., “How quickly will I hear back?”).
  • Answer: Rich text answer displayed when the row is expanded (e.g., “Concierge replies to every message within one business day — usually the same day for enquiries received before 4 pm ET.”).