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The FAQ with Groups section is the most advanced FAQ layout in the theme. It organizes questions into named groups (categories), includes a live search field that filters as customers type, a sidebar CTA card, and optional JSON-LD structured data for Google FAQ rich results. Best suited for comprehensive FAQ pages with many questions across multiple topics.
FAQ With Groups

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How to Add the Section

  1. From your Shopify admin, go to Online Store → Themes and click Customize.
  2. Navigate to your FAQ page.
  3. Click Add section and select FAQ with groups.
  4. Add Group blocks as category separators, then add Item blocks beneath each group.
  5. Click Save.

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Section Settings

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Content

  • Full width: When enabled, the section stretches edge-to-edge across the viewport.
  • Eyebrow: Small label displayed above the heading.
  • Heading: Main section heading. Supports rich text and italic emphasis.
  • Heading typography: Select the typographic style for the heading.
  • Lede: An introductory paragraph below the heading. Supports rich text.
  • Meta 1 label / value: A metadata pair displayed in the header (e.g., “Updated / January 2026”).
  • Show search: Toggle to display a live search field above the FAQ. The field filters questions in real-time as the customer types.
  • Search placeholder: Placeholder text inside the search field.
  • Rail CTA heading: Heading for the sidebar CTA card. Supports rich text.
  • Rail CTA body: Body text for the sidebar CTA card.
  • Rail CTA label / URL: Button label and link destination for the sidebar CTA.

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Advanced

  • Show structured data: When enabled, the section injects FAQ structured data (JSON-LD) into the page, making it eligible for Google FAQ rich results in search.

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Style

  • Color scheme: Choose a color scheme for the section.

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Spacing

  • Padding top / Padding bottom: Control vertical spacing around the section.

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Group Block Settings

A Group block acts as a category heading that visually separates sets of related questions.
  • Group name: The category heading text displayed above the questions in this group.

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Item Block Settings

Each Item block is one question-and-answer pair within the accordion.
  • Question: The question text shown in the accordion header.
  • Answer: The answer content revealed when the accordion is expanded. Supports rich text formatting.
  • Link 1 label / URL: An optional first related link shown inside the answer.
  • Link 2 label / URL: An optional second related link shown inside the answer.
FAQ With Groups Settings